Alajawiy Tourism Company
Effective Date: 15/04/2025

At Alajawiy, your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

1. Who We Are

Alajawiy Tourism Company
[Insert Company Address]
Email: contactus@alajawiy.com
Phone:(+31) 618 -961 -819
Website: Alajawiy
Data Controller: Data Support Manager

2. What Information We Collect

We may collect the following types of personal data when you contact us, make a booking, or use our services:

  • Full name

  • Contact details (email, phone number, address)

  • Passport or ID number (for travel arrangements)

  • Payment information (for bookings)

  • Travel preferences or requirements

  • IP address and browsing behavior (when using our website)

3. How We Use Your Information

Your information may be used to:

  • Process bookings and provide travel services

  • Communicate with you regarding your trips or inquiries

  • Send travel updates, offers, and newsletters (if you opt-in)

  • Improve our website and customer service

  • Comply with legal obligations

4. Legal Basis for Processing

We process your data based on:

  • Consent – when you subscribe to newsletters or promotions

  • Contract – to fulfill our service agreement with you

  • Legal Obligation – to comply with applicable laws

  • Legitimate Interests – to improve our services and marketing

5. Data Sharing and Transfers

We may share your information with:

  • Travel partners (airlines, hotels, guides) for service fulfillment

  • Payment processors for secure transactions

  • Legal authorities, if required by law

We do not sell your personal data. If data is transferred outside the EU, we ensure it is protected under GDPR-approved safeguards.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purpose for which it was collected, or to comply with legal and regulatory requirements.

7. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request erasure (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time
    To exercise your rights, please contact us at Contact Us

8. Security Measures

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

9. Cookies and Tracking

Our website may use cookies to enhance user experience and track usage patterns. You can manage cookie preferences via your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on our website with the updated effective date.

If you have any questions or concerns about this policy or your data, please contact our Data Protection Officer at Technical Support.